Job Description

Overview Description At Citizens, we’re more than a bank! Here, you’ll experience new things, create new opportunities, think beyond your role and make an impact! In this role, you will provide day-to-day operational oversight for evaluating customer information and taking appropriate action to protect the company against risk on money laundering activity in accordance with regulatory procedure and policy in consultation with AML supervisory staff. You will ensure that all assigned functions and tasks are performed according to the standards set forth by Citizens in addition to government and industry regulations. You will also oversee high priority cases and projects as assigned, including oversight and coordination of designated vendor related DDM activities, applicable regulator evaluation and any other priority assignment delegated from the Head of AML Due Diligence Management. Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally! Primary responsibilities Participate in the day-to-day DDM tasks. Address execution errors, productivity deficiencies, and all other vendor management factors associated to assigned functions. Perform assigned high-risk responsibilities to ensure accurate and effective execution. In consultation with AML supervisory staff, provide feedback in the development of strategies to alleviate operational issues and ensure compliance within the area of responsibility; make recommendations for improving effectiveness of policies and procedures. Report and submit necessary documentation as required. Creating and maintaining appropriate files which will be reviewed by AML supervisory staff as well as internal, external, and regulatory examiners during annual audits and examinations. Interface with leadership, internal clients, compliance, business, quality control, and IT stakeholders as needed to sufficiently direct BAU activities for assigned functions. Coordinate necessary communication/meeting protocols when circumstances dictate escalation or bifurcation from standard BAU practices. Understand and follow operational controls to minimize errors. Play an active role in updating and amending operational controls when circumstances dictate escalation or bifurcation from standard BAU practices. Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications Proven oversight/monitoring skills (productivity, development, and support) - experience handling due diligence-related reviews Ability to communicate effectively at appropriate level with the organization and direct outcome in a cooperative and effective manner Ability to work in fast-paced, high volume workflow process while providing effective oversight and process monitoring Strong industry knowledge of AML-related regulations and industry practices Preferred Qualifications Industry certification and/or specialized training in AML disciplines Bachelor’s Degree (or higher) strongly desired. (Experience in lieu of degree) Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F (currently hybrid-4 days in office, 1 day work from home) Pay Transparency The salary range for this position is $64,000 - $75,000 per year. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit the benefits page. Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. #J-18808-Ljbffr Citizens Bank

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