Job Description
Job description
Schedule:
Pay Rate:
$15.00
Education
Job Type: Full-time
ESSENTIAL JOB FUNCTIONS:
1. Integrates the Company's strategic vision with all customer service activities.
2. Handles inter-Company and customers' inquiries, concerns and complaints regarding bills and services, including but not limited to:
· Relaying information on billing, rates, how to read a meter, energy efficiency, etc,
· Interviewing customers and initiating request for meter installation, start service, stop or change in service, etc.,
· Researching customer concerns and complaints, analyze data and determine appropriate action to be taken within established policies and procedures,
· Negotiating payment arrangements and preparing payment agreements,
· Evaluate and update customer information as appropriate,
· Guiding customers to outside sources for short or long-term assistance
3. Serves as liaison between customers and internal departments.
4.Prepares correspondence explaining reasons for high bills, billing errors, services available, etc.
5. Documents customer's transaction by entering notes on customer's account.
6. Maintains established performance standards for the position depending on assigned duties.
7. Complies with all applicable Company policies, procedures and code of ethics as well as all applicable governmental laws and regulations to include employment, safety and environmental standards and regulations.
8. Perform other related tasks that are not included but are within the context of the duties defined.
Expected hours: 40 per week
Experience level:
Shift:
Weekly day range:
Work setting:
Schedule:
Ability to Relocate:
Work Location: Hybrid remote in El Paso, TX
Job Type: Full-time
Benefits:
The Job Connection-Your employment Source.
EOE/ NO FEE
The Job Connection was established in January 2000 as a Texas Corporation and is a 100% El Paso owned and operated independent staffing agency. Our firm specializes in temporary staffing, temp to hire staffing, professional recruiting and on-site management. We supply interim and direct hire staff to companies in varying industries from mid-size businesses to Fortune 500 companies.
The Job Connection has a number of satisfied clients and candidates. Our key personnel have over 70 years combined staffing industry experience and are committed to delivering quality customer service and support that their clients have come to expect.
The Job Connection-Your employment Source. \r\nEOE/ NO FEE\r\nThe Job Connection was established in January 2000 as a Texas Corporation and is a 100% El Paso owned and operated independent staffing agency. Our firm specializes in temporary staffing, temp to hire staffing, professional recruiting and on-site management. We supply interim and direct hire staff to companies in varying industries from mid-size businesses to Fortune 500 companies. \r\nThe Job Connection has a number of satisfied clients and candidates. Our key personnel have over 70 years combined staffing industry experience and are committed to delivering quality customer service and support that their clients have come to expect.
...Purchasing Manager Chattanooga, TN Full Time To be successful in this role, your experience and competencies are: ~ Bachelors degree in Business Administration, Engineering, or related field preferred ~ Advanced certifications a plus ~12 years of purchasing...
...staffing and provide leadership while ensuring implementation of clinical objectives and quality patient care in assigned areas.... ...of providing care to the community, and is the only faith-based, non profit health system in Middle Tennessee. Today, the health system...
...including training of new staff and precepting pharmacy students, interns and residents, billing, record keeping, monthly audits, and... .../Certification Qualifications: Licensed as a Registered Pharmacist by the Board of Pharmacy of the state in which they will be working...
...Spectrum News is made up of over 30 hyper-local news and regional sports networks that are constantly expanding and dedicated to... ...Management - 2+ years Education : Bachelors degree in Broadcast Journalism or related field, or comparable television work experience...
...Job Description Job Description FocusOne in Northwest Houston is seeking an experienced Loan Officer Assistant to work in the Houston office. Position Overview: Seeking a Loan Officer Assistant to support the mortgage department by assisting Loan Officers and...