Job Description

Job Description

Job Description

Job Title: CRA Program Administrator

Department: Compliance

Report to: Compliance Officer

Work Location: Any PSB Branch – not remote.

Salary Range: $50,000-$55,000

Summary: This new position with PSB involves implementing and maintaining the CRA and HMDA compliance programs to ensure adherence to state and federal laws and regulations. The role includes collecting, maintaining, and reporting data as required under the Community Reinvestment Act (CRA) and the Home Mortgage Disclosure Act (HMDA). Additionally, the position is responsible for managing community development opportunities within the bank's assessment area. While the primary focus will be on CRA and HMDA, assistance in other compliance areas may be required as needed. This position reports to the Compliance Officer and offers a potential career path within the bank.

Responsibilities:

1.Member of the Compliance and CRA Committee.

2.Will work closely with the Compliance Officer to coordinate CRA strategy.

3.Research and analyze data regarding demographic information for the banks assessment area.

4.Prepare reports and spreadsheets to document and track CRA/HMDA information.

5.Organize and maintain reports and spreadsheets.

6.Will work to identify opportunities to provide financial literacy training and manage these events across the bank’s footprint coordinating with Regional Presidents and Branch Managers.

7.Will work to ensure successful implementation and communication of events. These events include Teach Children to Save and other financial education opportunities for the bank’s communities.

8.Develop material, presentations, internal and external communications. Will coordinate with PSB’s Marketing Director to ensure consistency of message and delivery.

9.Will collaborate with Executive Staff, Regional Presidents, and others to identity nonprofit partnership potential in the communities we serve.

10.Will identify and research potential bank products and services that can help meet the needs of LMI individuals in the bank’s footprint.

11.Identify and support employee volunteer activities within the banks assessment area including monitoring and reporting.

12.Maintain the banks CRA Public File.

13.Will maintain and report the banks HMDA LAR.

14.Participating in industry cohorts and CRA/HMDA conferences as needed to stay abreast of current and emerging regulations.

15.Attend CRA and HMDA training sessions as recommended by supervisor.

16.Travel will take place as needed. May have to be away from home overnight or longer in some circumstances.

17.Assist in CRA and HMDA exams and audits and ensure timely correction of any findings.

18.Assist in or conduct staff training, as necessary.

19.Other duties as assigned.

Qualifications

• Minimum of 5 years experience in banking or closely related work experience.

• Minimum high school diploma.

• Strong collaboration skills.

• Effective communication skills (oral and written) and comfortable with public speaking.

• Proficiency in MS Office products (Word, Excel, PowerPoint).

• Exceptional organizational and time management skills.

• Ability to prioritize heavy workloads and meet time sensitive deadlines.

• Exceptional analytical and judgment skills and high degree of creativity.

• Good sales skills.

• Initiative-taker and flexible.

Work Environment

The work environmental characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Moderate noise (i.e., business offices with computers, phones, printers, light office traffic)

Ability to sit at a computer terminal for an extended period. Occasional stooping or kneeling may be necessary.

While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer keyboard and telephone.

Specific vision abilities are required by this job due to computer work.

Light to moderate lifting is required.

Regular, predictable, attendance is required.

Hours are Monday – Friday and will be fully determined based on location of position.

Career Path Action Plan

This document outlines a potential career path and proposed action plan, intended solely for review by bank management. It is not a guarantee of advancement or future employment for any employee. Implementation of this plan is contingent upon numerous factors, such as staffing modifications, financial performance, and evolving organizational needs. All referenced timelines are provisional and subject to change based on these considerations.

Below is a potential guide that the bank may utilize to continue the growth of a CRA Program Administrator. This action plan is at the discretion of the Executive Management of the bank.

1. Skill Enrichment and Certification (Year 1-2)

• You may be enrolled in industry workshops with the intent of earning a CRA/HMDA specialist certification by the end of year two.

• You may be enrolled in sales and leadership training.

• You may be given the opportunity to attend industry events to build relationships with peers and industry leaders.

• You may receive regularly scheduled feedback from your supervisor and other key staff to identify strengths and areas for improvement.

2. Role Expansion and Specialization (Year 3-6)

• You may be invited to chair or co-chair the CRA Committee.

• You may be actively involved in community events and organizations.

• You may be actively involved on community area boards.

• You may be invited to actively engage auditors and regulators.

• You may be engaging with and fully training staff.

• You may be invited to attend Compliance Schools and later School of Bank Management

• You may be training the next CRA Program Administrator.

3. Potential promotion (6- 10 Years)

• You may be named the CRA Officer,

• You may be taking the lead on significant campaigns, manage smaller teams or projects, and display your ability to drive results.

• You may be invited to continue education with advanced courses in strategy, management, and leadership.

• You may be setting measurable goals and track the progress of staff.

• You may start speaking at industry events, contributing to professional publications, or leading company training sessions.

• You may be invited to attend Graduate School of Banking

5. Senior Leadership (10+ Years)

• You may be named Chief CRA Officer (CCRO and work to set the vision for the company’s CRA direction, drive innovation, and represent CRA function at the executive level.

• You may be invited to participate in board discussions, contribute to company policy, and help steer the organization’s future.

• You may become a thought leader in the industry, authoring articles, speaking at conferences, and mentoring the next generation of leaders.

Additional Tips for Career Advancement

Lifelong Learning: The CRA field can evolve rapidly; staying current with emerging trends, technologies, and methodologies is key.

Personal Branding: Build a professional online presence through platforms such as LinkedIn and share your achievements, ideas, and industry insights.

Work-Life Balance: Prioritize well-being and manage time effectively to avoid burnout and maintain productivity.

Emotional Intelligence: Cultivate strong people skills, empathy, and resilience to thrive in dynamic team environments.

Conclusion

A CRA Program Administrator is more than just an entry-level position—it is the starting point for a rewarding and dynamic career. Through deliberate skill development, firsthand experience, and strategic career planning, individuals can progress from supporting team members to leading entire departments or organizations. The journey from administrator to senior management requires commitment, curiosity, and a passion for making an impact. By embracing opportunities for growth, aspiring professionals can build a fulfilling and influential career in Community Reinvestment.

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