Job Description

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.

JOB TITLE: Nurse Aide Proctor

REPORTS TO: Sr. Nurse Aide Evaluator

DEPARTMENT: Test Center

LOCATION: Tampa, FL

JOB OVERVIEW
The Nurse Aide Proctor serves as the face of Prometric in test site locations. These professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people taking life-changing exams.

COMPANY BACKGROUND
Prometric ( is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, guaranteeing a fair testing experience for all who come through our doors.

RESPONSIBILITIES
• Maintain and apply expert knowledge of Nurse Aide test center policies, practices, and procedures
• Greet examinees and verify identification
• Administer and proctor tests at Prometric-approved Nurse Aide Testing partner sites
• Administer and proctor Certified Nursing Assistant Exam at Prometric-approved Nurse Aide Testing partner sites.
• Continuously monitor candidates as they complete computer-based exams
• Resolve or report candidate issues with urgency
• Secure all computer software in the test center at all times
• Reboot computer servers and reset passwords as necessary
• Report any occurrences outside company guidelines to management
• Ability to be flexible with scheduling locations within 30-60 miles of your zip code based on Prometric testing demands or capacity requirements

AVAILABILITY
Part-time: 1-3 days a week
10-20 hours weekly

QUALIFICATION REQUIREMENTS
EDUCATION
• High School Diploma; On the job proctor experience a plus; College experience a plus

EXPERIENCE
• One to two years of customer service-related or proctor experience desired.
• Familiarity with Microsoft Windows-based computer programs
• Familiarity with computer programs and applications (including but not limited to MS Office, Outlook, Explorer web browsing)

SKILLS
• Ability to travel within a 30 to 60-mile radius of your zip code
• Ability to communicate with candidates effectively and with professionalism and authority
• Ability to learn and apply operational and maintenance instructions, and other job documents
• Ability to write detailed incident reports and correspondence
• Ability to multi-task

PHYSICAL JOB REQUIREMENTS
• Ability to remain in a stationary position for extended periods of time while administering exams
• Ability to perform periodic walk-throughs of the testing environment
• Visual requirements include the ability to adjust or focus computer screens and view the testing room while proctoring
• Frequently positions self to maintain computers in the lab & office setting; including under the desks and in the server closet

Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.

Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.

Job Tags

Part time, Local area, Worldwide, Flexible hours, 3 days per week, 1 day per week,

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