Salesforce Data Quality Analyst Job at Swoon, Chicago, IL

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  • Swoon
  • Chicago, IL

Job Description

Salesforce Data Quality & Operations Specialist (Hybrid)

1-year contract

Hybrid - Chicago OR Indianapolis

We are seeking a highly accountable and skilled Salesforce Data Quality & Operations Specialist to join our team. This hybrid role requires 3 days a week in our Chicago Tower or Indianapolis Tower office. You will play a critical role in ensuring data integrity, troubleshooting issues, and supporting key data initiatives within our dynamic environment.

Responsibilities:

  • Investigate and troubleshoot data quality issues across 3-5 systems, including Salesforce, through intake, research, and recommending updates.
  • Perform SOQL/SQL queries in Salesforce, Workbench, and VS Code to validate data quality across multiple objects and inbound integrations.
  • Partner with end-users for data quality research and resolution.
  • Collaborate with the Data Governance Product Manager on maintenance tasks, intake items, and preparation for council meetings.
  • Develop data cleaning process documentation and generate comprehensive data quality reports using Salesforce and Tableau/CRMA.
  • Assist with data mapping for integrations, perform integration testing, and support the setup of our metadata catalog, all within an Agile framework. This includes writing user stories.

Required Skills & Certifications:

  • Minimum 3 years of Salesforce Administrator platform experience.
  • Proficiency in writing SQL & SOQL queries ( in query tools like Workbench and VS Code).
  • Advanced spreadsheet experience.
  • Highly Accountable: Able to track work thoroughly and provide status regularly and frequently.
  • Experience with Slack or other collaboration tool, including Slack workflows.
  • Experience with Tableau or Salesforce CRMA (CRM Analytics).
  • Salesforce Administrator Certified.

Job Tags

Contract work, Work at office, 3 days per week,

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