Job Description
DPP is seeking a Senior Web System Support Analyst II for an opportunity in Columbia, SC. Work arrangement: - Onsite is highly preferred, but open to remote.
- W2 position; 6 months
- Candidates who are foreign nationals must have resided in the US for at least three (3) of the last five (5) years prior to assignment to the client’s applicable government contract.
Position summary: - A typical day for a Senior Web System Support Analyst involves a combination of system administration, troubleshooting, integration, and support activities across web and cloud-based environments.
- They begin by monitoring system health and performance on Linux/Unix servers, using scripts and logs to proactively identify and resolve issues.
- They may administer and configure web servers such as Apache or Tomcat, ensuring that hosted applications are running securely and efficiently.
- Throughout the day, they use Jira to manage and track support tickets and system issues, while Git and Jenkins are used to maintain the build environment, support CI/CD pipelines, and deploy updates.
- They often integrate applications across environments, ensuring seamless communication between systems and services.
- When working on long-term IT strategies, they provide design recommendations and evaluate new technologies for future integration.
- They may also support deployments, monitor cloud resources, or troubleshoot issues using tools like Splunk or DataDog.
- In addition, they provide support for user and system problems, offer design recommendations aligned with long-term IT strategy, and contribute expertise in application integration.
- They are also responsible for maintaining the build environment, including the issue tracking system, to ensure smooth and efficient development and deployment workflows.
Required technologies: - Agile experience
- Cloud hosted application experience Linux/Unix Operating System, Web/Application Servers such as Apache or Tom Cat
- Medicare experience
- Jira/Confluence
- Jenkins
- Git
Nice to have: - Monitoring tools such as Splunk and Datadog are highly valuable for system support, performance monitoring, and root cause analysis.
Minimum required work experience: - 1 year of technical experience with systems analysis, design, and/or of programming experience or other job-related IT experience;
- Or successful completion of the client’s Entry Level Training Program.
Job/class description: - Works as part of a team to support and analyze production system problems and recommend workable solutions.
- Perform system support, configurations, scheduling and/or tuning/modification of application products. Make recommendations for technology solutions.
- Provide basic technical support for system performance concerns. Report abnormal results/issues from production processing. Consult with senior peers on non-complex projects.
- Assist in system performance monitoring and capacity. May also assist with system analysis activities.
- Participate in work sessions and walkthroughs for implementations, releases, data conversion projects and/or disaster recovery exercises.
- Complete administrative tasks such as spreadsheets, logs, management tools checklists and maintaining quality/department documents.
Required knowledge, skills, and abilities: - Comprehends basic data storage techniques, basic database philosophy, database management, and simple programming techniques.
- Basic understanding of the requirements for maintaining production systems and the effect of program changes.
- Understands how to use structured techniques in new program development.
- Basic understanding of development, quality assurance, and integration methodologies.
- Good communication and interpersonal skills.
- Able to work well under pressure and as part of a team.
- Pays attention to detail.
- Basic knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.
Required education/equivalencies: - Bachelor’s degree in Computer Science, Information Technology, or other job-related degree;
- OR, Associates degree in CS, IT, or other job-related degree plus 2 years of work-related experience;
- OR, 4 years job-related work experience (total 5 years without a degree)
Interested? Learn more: Click the apply button or contact our recruiter
Kenny at
(url removed)to learn more about this position (#
(phone number removed)).
Authorized US Worker - US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.
EOE/AA/V/D DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with
DPP .
Job Tags
Full time, Contract work, Work experience placement, Remote work,