Job Description

Job Description

Job Description

Position: Remote Travel Concierge
Start Date: July 21, 2025
Location Requirement: MUST be located in Ontario, Canada

About Us
Aspire Lifestyles Services Limited is a leader in premium customer service solutions. We specialize in delivering exceptional experiences to Ultra High Net Worth clients around the globe.

Role Overview
As a Remote Travel Concierge, you will curate and manage luxury travel experiences, including booking flights, accommodations, tours, and transportation. You’ll provide white-glove service throughout the customer journey, ensuring seamless and memorable experiences.

What We Offer

• Full-time, 8-hour shifts with a fixed schedule (up to 40 hours/week).
• Competitive pay: $20.00/hour + monthly performance bonuses.
• Comprehensive benefits plan after only 30 days of employment including the opportunity to participate in our RRSP program with company match after 1 year.
• Paid training and time off.
• Career growth opportunities in a supportive, inclusive environment.
• No sales required.

Schedule Requirements

• Must be available for full-time work.
• Afternoon, evening, and weekend availability required.

What You Bring

• A customer-first mindset with a professional and positive attitude.
• Strong multitasking and internet navigation skills.
• Experience in a fast-paced call center environment (inbound/outbound via phone and email).
• Ability to remain composed under pressure and handle escalated situations.
• In-depth knowledge of the travel industry, including destinations, airlines, hotels, and visa requirements.
• Previous experience in luxury, adventure, or family travel (personal or professional).

Work-from-Home Requirements

• Private, distraction-free home office with a lockable door.
• MUST have a Smart Phone that can operate the most up to date operating system.
• High-speed hard wired ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Please note that you cannot use Wi-Fi or Wi-Fi Pods/extenders.
• No satellite internet connections.

Qualifications

• High school diploma or equivalent (Travel & Tourism diploma preferred).
• Minimum 2 years of customer service experience.
• At least 1 year of call center experience.
• Background check required.
• Hospitality or travel industry experience is a plus.

Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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