Job Description
Job Type
Full-time
Description Keystone Pacific Property Management, LLC is a prestigious Homeowners Association Management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large-scale onsite communities, and master-planned community associations.
We have an excellent opportunity for an experienced Human Resources Manager. Please continue reading below! Summary : As a member of the human resources team, responsible for implementing the company’s human resources strategies. Manages human resources activities such as employee relations, performance management, and recruitment for assigned groups. Ensures compliance with federal, state and local regulations and company’s policies and procedures.
Position is based in Palm Desert, CA and provides support to local employees as well as various Onsite Communities across Southern California.
Why Join Keystone? Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients.
We provide an environment for people that nurtures leadership, promotes personal success, and rewards those who exceed expectations.
We are thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive, open feedback, and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here.
What We Offer - Competitive Salary
- Hybrid and Flexible working arrangements
- Work-Life Balance
- Opportunities for career growth
- Training and mentorship from successful leaders in the HOA industry
- Support for Continued Education
- Cell Phone Stipend
- Mileage Reimbursement
- Medical (HMO and PPO), Dental, and Vision
- Flexible Spending Account
- Pet Insurance
- Pre-Paid Legal
- Employer Paid Basic Life/AD & D Insurance
- Voluntary Life and Short-Term Disability Insurance
- Free Employee Assistance Program
- 401(k) Retirement plan with Company Match
- Financial and Health/Wellness Education
- PTO
- 12 Paid Holidays (Floating Holiday, Half Days/Early office closure before certain major holidays)
Requirements Essential Job Duties and Responsibilities: - Provides comprehensive human resources support, guidance, and expertise to supervisors and employees including but not limited to employee relations, policies, legal compliance, staffing, compensation, benefits, disciplinary matters, performance and talent management; productivity, recognition, employee engagement, occupational health and safety, and training and development.
- Collaborates with senior leadership to understand the organization's goals and strategy to ensure they are providing the appropriate level of human resources support/services.
- Leads by example in fostering a positive, supportive, and open feedback culture within the organization.
- Manages leave of absences such as FMLA, CFRA, PDL, etc.
- Manages reasonable accommodation requests under ADA.
- Responsible for full cycle recruiting for assigned positions. Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
- Handles employee relation matters as they relate to federal, state and local employment and civil rights laws, including Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, etc.
- Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations. Recommends best practices; reviews and modifies policies and practices to maintain compliance.
- Conducts workplace investigations and responds to employment claims. Mediates and suggests solutions to employee disputes.
- Handles workers’ compensation claims and manages risk/safety for assigned employee groups and locations. Completes and posts OSHA log.
- Manages Workers’ Compensation claims to ensure appropriate employee care and manage costs. Conducts periodic reviews to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
- Administers benefits plans, handles inquiries, assists with open enrollment activities, and partners with insurance brokers.
- Updates and creates job descriptions and ensure proper employee classification for compliance.
- Responds to unemployment claims.
- Provides support in new hire onboarding process.
- Analyzes exit interview and employee survey data to identify trends and recommend best practices to management.
- Proactively identifies training and development needs. Partners with Training Manager to create and facilitate training interventions.
- Guides managers in merit decisions within budget or established guidelines.
- Maintains strict confidentiality in all departmental and company matters.
- Practices and adheres to Keystone’s Core Values, Mission and Vision.
- Any additional job duties as required by supervisor.
Qualification Requirements - Must possess current driver’s license, maintain clean MVR, and be able to drive personal vehicle for business purposes.
- Ability to perform all essential duties and responsibilities listed above with minimal supervision, handling assignments with the highest level of discretion, judgment, and independence.
- Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations.
- Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, Workers’ Compensation, wage and hour issues, and labor relations, including, but not limited to the following statutes: Title VII, ADEA, Equal Pay Act, FMLA/CFRA, PDL, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, ERISA, and NLRA, etc.
- Working knowledge of benefits administration and payroll.
- Keeps up to date with employment and labor laws.
- Multi-site experience required.
- Proactive, strategic, and continuous improvement mindset.
- Strong servant leadership competencies.
- Excellent Customer Service skills. Ability to respond with urgency and close the loop.
- Excellent organizational and time management skills. Capable of managing competing priorities under pressure and in a fast-paced environment.
- Strong conflict management skills.
- Exceptional verbal, written, interpersonal, and presentation skills.
- Exceptional change management, influencing, relationship building, and collaboration skills.
- Detail Oriented and produce quality and accurate work.
- Effective problem-solving and decision-making skills.
- Must have excellent employee relation skills to work with employees and supervisors to resolve problems and provide a high level of team member satisfaction.
- Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Requires strong attention to detail.
- Requires ability to use computers to record, store, and analyze information. Requires computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word, PowerPoint and Outlook) and Teams.
- Ability to utilize HRIS and Applicant Tracking System.
Education And/or Experience - Five or more years of Human Resources Business Partner/Management experience
- Bachelor’s Degree in HR, Business Administration, or related field required
- Possess expert knowledge in California state, local, and federal employment and labor laws
- Professional HR Designation/Certification preferred
- High school diploma or general education degree (GED) required
Work Environment The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
- Ability to drive to communities.
- Ability to sit, stand, and operate business equipment.
- Typical office environment with low-level noise exposure.
We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look on what Keystone is all about! Check out our website at Click on “Careers” and stay connected!
Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system, send an email to hr@keystonepacific.com for assistance. Please include a description of your requested accommodation, your name, and contact information. Note: This email address is not for general employment inquiries. Keystone will not respond to inquiries that are not related to accessibility of the on-line application system by individuals with disabilities. Keystone Pacific Property Management, LLC is an equal opportunity employer. All applicants will be subject to a Background and MVR Check. Salary Description
$80,000 - $88,000 Annually
Job Tags
Holiday work, Full time, Temporary work, Local area, Flexible hours,